The workers’ compensation system protects covered employees who suffer work-related injuries and illnesses, and this insurance can provide compensation for medical expenses and lost time from work. Employees and employers can benefit from the system, but things do not always operate smoothly. The providers frequently challenge, delay, or deny claims, and one method they use to make these determinations is surveillance.
These individuals are basically private investigators who keep tabs on claimants. The insurance companies hire them, and they use common tactics:
- Coworkers, family members, and friends might be interviewed about your injury or illness.
- Investigators might follow you when you are in a car.
- Online surveillance of social media accounts.
- Some investigators use video surveillance and photographs to record you at home or when you are out.
- The investigator might call you to ask questions.
Keep in mind that it is more likely for the company to perform surveillance on claimants who have more serious injuries. They might also set it up for employees who have made repeated workers’ compensation claims.
What Should I Do if I Suspect Surveillance?
These investigators are paid to gather information on claimants in order to prove that an injury or illness might be fake. Unfortunately, people make false workers’ compensation claims to get the money, and insurers have to investigate some of them. It is perfectly legal. Still, it can be uncomfortable and stressful and make claimants feel as though their privacy is being violated.
The best thing to do in these situations is to accept them and stay calm. The investigators cannot come into your home, but their presence might be obvious. Stick to your physician’s orders, and do not engage in any activities that make it appear as though you are fine. A serious injury or illness could prevent you from doing things, so it is best not to risk it. Never confront the investigator.
Talking to anyone outside your immediate family about the injury or illness is also discouraged. Avoid talking to extended family members, friends, and co-workers about what happened or you risk the chance of miscommunication. As for social media, make no mention of your condition or compensation online, and never post photos of yourself having a good time after making a claim or during recovery. It is also best to change your privacy settings to prevent anyone else from posting questionable information and photos on your accounts.
Contact a Chester County Workers’ Compensation Lawyer at Wusinich, Sweeney & Ryan, LLC if Your Claim Has Been Challenged
If your claim was denied for the wrong reasons, do not hesitate to contact a Chester County workers’ compensation lawyer at Wusinich, Sweeney & Ryan, LLC. We know how these providers work and can fight to protect your rights. For a free consultation, complete our online form or call us at 610-594-1600. Located in Exton, Pennsylvania, we serve clients in Downingtown, West Chester, Coatesville, Phoenixville, Malvern, Lyndell, Wagontown, Uwchlan Township, Parkesburg, Chester Springs, Lancaster County, Reading, and Morgantown.